FAQ

Welcome!

Thank you for visiting Again Boutique!

HATS & MATS

Hats are custom made, designed and embroidered one at a time in the USA.

We also provide personalized designer pet mats for your dogs and cats. Our designs are original, custom made to order, individually printed one at a time. Made in the USA.

The production time for hats and mats can range anywhere from 2-5 business days. This does not include shipping time.

Shipping

After your order is completed it is sent out to be shipped to you and you'll be able to track your package.

Currently, we only ship to a USA address.

*NotePlease make sure your mailing address is correct at checkout. The apartment/suite number must be added to receive your package!

What's your return/exchange/refund policy?

Our return/exchange/refund policy is a standard industry policy. Due to the nature of personalized, handmade, custom-made items, all sales are final.

However, if you do receive an item that's damaged during production, please send us an email immediately with a clear photo of the issue. We just need the photo so the production team can see their mistake and we'll be more than happy to replace the item for you.

We want you to be happy with your purchase so please don't hesitate to contact us with any issue or to just to let us know you love your purchase!

Thank you for shopping with us. Let us know if you have any questions. 

Thank you again, and have a great day!